Privacy Policy

1. Introduction

Nimbus Hartford Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services or providing us with your information, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information such as name, email address, phone number, and mailing address
• Property information including address, property type, and project details
• Payment information necessary to process transactions
• Communications you send to us, including emails, phone calls, and form submissions
• Information about your preferences and interests related to our services

We may also automatically collect certain information when you visit our website, including IP address, browser type, device information, pages visited, and time spent on our site. This information is collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our concrete services
• Communicating with you about projects, quotes, and service updates
• Processing payments and managing billing
• Responding to your inquiries and providing customer support
• Sending you marketing communications about our services (with your consent)
• Analyzing website usage to improve user experience
• Complying with legal obligations and protecting our rights
• Preventing fraud and maintaining the security of our services

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors, scheduling tools, and communication platforms
• With contractors or subcontractors working on your project
• When required by law, legal process, or government request
• To protect our rights, property, or safety, or that of our clients or others
• In connection with a business transaction such as a merger, acquisition, or sale of assets
• With your consent or at your direction

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and understand user preferences. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences, but disabling cookies may limit your ability to use certain features of our website. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Nimbus Hartford Concrete.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to restrict or object to certain processing of your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by applicable law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Retention periods may vary based on the type of information and the purposes for which it was collected.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: